Privacy Policy

Last updated: October 17, 2025

This Privacy Policy describes how KoroAI ("we", "our", "us") collects, uses, and protects information when you use our website, applications, and related services (collectively, the "Service").

1. Information We Collect

Depending on how you use KoroAI, we may collect the following types of information:

• Account Information: Name, email address, and login credentials.
• Usage Data: Logs of your interactions with the Service, such as model uploads, training activity, and predictions.
• Device Information: Device model, operating system and version (for app performance).
• Camera or Sensor Data: If you connect a camera or CCTV feed, all your data is stored on your server

2. How We Use Information

We use the collected information to:

• Provide, maintain and improve the KoroAI platform
• Authenticate users and manage accounts
• Monitor performance and enhance service reliability
• Respond to user support requests

3. Data Storage and Security

Your data and models are securely stored using encryption and industry-standard security measures. Access is restricted to authorized personnel only.

4. Data Sharing

We do not sell, trade, or rent your data. We may share minimal information only when necessary for:

• Legal compliance or law enforcement requests
• Operating our cloud or hosting services (with trusted partners)

5. Data Retention

We retain your data as long as your account is active or as needed to provide our services. You may request deletion of your data at any time.

6. Your Rights

You have the right to access, modify or delete your personal data. You can contact us to request account deletion or data export.

7. Children’s Privacy

KoroAI is not directed to children under 13. We do not knowingly collect data from minors. If you believe we have collected data from a child, contact us for deletion.

8. Google Play Requirements

Our Android app complies with Google Play’s user data policies. We only request permissions required for functionality — such as camera access for AI prediction — and do not use data for advertising or tracking.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

10. Contact Us

For questions or privacy requests, contact us at:
info@koroai.neta.co.ke